Vermont Castings VM508KP 4-Burner Propane Grill, with Side Burner and Rotisserie
I ordered this grill early in August 08, I finally received it on September 10, because of the poor service of the shipper that Amazon has to deliver it. I started the assembly and found that 8 bolts were missing, so rather than calling the company and waiting for them to send them, I went to the local hardware store and bought them. Later I was almost finished with the lower cabinet and found that one side panel was missing so I called the manufacture and got a recording saying that as of April they were bankrupt and in July they have closed all operations and do not support or provide any service to anything they have sold. So the only way to get service is if you have a dealer that can help. I could not find one withing 500 miles of me. Of course there is not warranties. I have spent the last two weeks calling Amazon to get it picked up. Their shipper has not been willing to even call me, to arrange a pick up time. Amazon gets very poor service from this company, and I am still hoping to get it out of my garage.
It seems to me that Amazon should have disclosed the bankrupt company it would have saved us both a lot of time and money.
Grill itself was well made, got 90% of grill put together and found out had missing pieces. Grill was sent back to Amazon and credit was given to my account.
First off, this is a great grill for the price. You will get a top-of-the-line product that has pleased us very much when it comes to grilling. Unfortunately, when assembling the grill, a few (minor and cosmetic) parts were missing from the packaging. I called customer service and they promised that the missing pieces would be shipped shortly... A month passed. I contacted them again and they said it was on its way... another month passed. When I called this morning, I got the recording that they had declared bankruptcy and the product is no longer covered under warranty. Translated, this means that I am stuck with what I have. Fortunately, the grill is operable as is. I suppose if critical pieces were missing from your order Amazon would credit your account, but keep this in mind when ordering. It is an excellent product and certain to last a long time, assuming all parts are included...
Wow. Growing up we all remember those dry pork chops or hockey pucks for burgers. I have not had a dry piece of meat since I bought this grill and its been used hard since. I purchased the 4-burner 3 months ago when Amazon had a really good price. It arrived on time. Assembly was about 4 hours. Make sure you have 2 friends ready to help lift the unit onto the stand.....this thing is a tank. Ive looked around plenty. $200-300 grills are made so cheap, and most of the grills I was really considering were close to or over $1,000. This grill is amazing. It's clean, has many nice features, ignites effortlessly(just a push of the button), and gets over 500 degress in just minutes. The side burner works well and gets water boiling fast. I bought a Vermont Castings cover locally to cover it.
As I write this I see Amazon is offering this unit again at a great deal. My advice is order it. Then tell your friends about this too. You will not be dissapointed.
Bought this as a surprise gift for my brother. delivery was excellent and arrived right on the day Amazon stated it would .. arrived in great condition (No damage!). The grill went together very nicely and the finish, materials etc fit together as designed. The instructions were ok and it helps to have a little mechanical aptitude and tools. Many nice features to include the rotisserie, side burner and the lighted dials. This is the second Vermont Castings Grill that I have purchased in the last 3 years. I have the 5 burner Stainless Steel Model(LP) at my home,and it functions beautifully and gets a full workout all year long. Like any appliance, grills need to be maintained and I also invested in the VC grill cover to keep it protected against the elements. I clean my grill to include the exterior, burners (at least quarterly) drip pan and flame diffusers as needed and depending on the level of usage. I have not had any issues with burners, drip pan, porcelain grill sections, pizo lighter, side burner or the electrical elements(Lighted dials). I am very happy with my grill and I get compliments on both its looks and features. Admittedly I have not had to deal with Vermont Castings Customer Service so I cannot address or rate that aspect. All in all, I would purchase (and did) another Vermont Castings Gas Grill.
About Vermont Castings VM508KP 4-Burner Propane Grill, with Side Burner and Rotisserie detail
- Amazon Sales Rank: #10033 in Lawn & Patio
- Brand: Vermont Castings
- Model: VM508KP
- Released on: 2008-01-01
- Dimensions: 50.00" h x 26.00" w x 60.00" l,
Features
- 4-burner 50,000-BTU propane-gas grill offers 493 square inches of primary cooking space
- 15,000-BTU side burner; 15,000-BTU rotisserie burner for slow roasting
- Back-lit dials; porcelain cast-iron grill grates; side shelves with integrated tool holders
- Double-door cabinet for hidden storage; stay-cool lid handle; 9 AA batteries included
- Measures 60 by 26 by 49-1/2 inches
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Source From joinhomefamily-20
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